At Veterans Affairs Canada, we appreciate your comments and suggestions.
General Inquiries
All questions or comments on your
VAC services and benefits may be directed to the following toll-free number:
1-866-522-2122 (English)
1-866-522-2022 (French)
Veterans Affairs Canada Web site
If you have a question - be sure to check out our
FAQ page. The answer you are looking for may be there.
E-mail: information@vac-acc.gc.ca
Interactive Map of our Offices
Addresses of Regional/District/BPA Offices
Other Inquiries
Client inquiries related to Canada Remembers, the Bureau of Pension Advocates or other branches/units within the department will continue to use the existing toll-free numbers listed below:
Access to Information and Privacy (ATIP): 1-877-566-8609 (Toll-free)
- If you reside in Charlottetown, PE: 1-902-566-8567
- Access to Information and Privacy Office
Veterans Affairs Canada
PO Box 7700
Charlottetown, PE C1A 8M9
- E-mail: atip-aiprp@vac-acc.gc.ca
Bureau of Pensions Advocates: 1-877-228-2250
- Head Office and Appeals Unit
P.O. Box 7700
Charlottetown, PE C1A 8M9
Canada Remembers: 1-866-522-2122
- Canada Remembers Public Information and Learning Resources Inquiry Line:
1-877-604-8469
Foreign Countries Operations:
- 1-866-522-2122 in Canada (English, Toll-free)
- 1 866 522-2022 au Canada (French, Toll-free)
If you reside in:
- United States: 1-888-996-2242 (Toll-free)
- United Kingdom, Germany, France, or Belgium:
00-800-996-22421 (Toll-free)
- Any other country: (613) 996-2242 (Collect)
Federal Healthcare Partnership
Client inquiries related to the Federal Healthcare Partnership(Opens a New Window) Web site, please send an e-mail to: mailto: FHP.PFSS@vac-acc.gc.ca
Veterans Affairs Canada Web site
If you have a question - be sure to check out our
FAQ page. The answer you are looking for may be there.