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Contact Veterans Affairs Canada

At Veterans Affairs Canada, we appreciate your comments and suggestions.

General Inquiries

All questions or comments on your VAC services and benefits may be directed to the following toll-free number:

1-866-522-2122 (English)
1-866-522-2022 (French)

Veterans Affairs Canada Web site

If you have a question - be sure to check out our FAQ page. The answer you are looking for may be there.

E-mail: information@vac-acc.gc.ca Important Note: For security reasons, please do not send personal or confidential information, via e-mail. E-mails are not secure and can be observed by a third party while in transit.

Interactive Map of our Offices


Addresses of Regional/District/BPA Offices

Other Inquiries

Client inquiries related to Canada Remembers, the Bureau of Pension Advocates or other branches/units within the department will continue to use the existing toll-free numbers listed below:

Access to Information and Privacy (ATIP): 1-877-566-8609 (Toll-free)

  • If you reside in Charlottetown, PE: 1-902-566-8567
  • Access to Information and Privacy Office
    Veterans Affairs Canada
    PO Box 7700
    Charlottetown, PE C1A 8M9
  • E-mail: atip-aiprp@vac-acc.gc.ca

Bureau of Pensions Advocates: 1-877-228-2250

  • Head Office and Appeals Unit
    P.O. Box 7700
    Charlottetown, PE C1A 8M9

Canada Remembers: 1-866-522-2122

  • Canada Remembers Public Information and Learning Resources Inquiry Line:
    1-877-604-8469

Foreign Countries Operations:

  • 1-866-522-2122 in Canada (English, Toll-free)
  • 1 866 522-2022 au Canada (French, Toll-free)

If you reside in:
  • United States: 1-888-996-2242 (Toll-free)
  • United Kingdom, Germany, France, or Belgium:
    00-800-996-22421 (Toll-free)
  • Any other country: (613) 996-2242 (Collect)

Federal Healthcare Partnership

Client inquiries related to the Federal Healthcare Partnership(Opens a New Window) Web site, please send an e-mail to: mailto: FHP.PFSS@vac-acc.gc.ca


Veterans Affairs Canada Web site

If you have a question - be sure to check out our FAQ page. The answer you are looking for may be there.